• I've built a career at the intersection of business, culture and change.

    I never set out to build a career across so many industries or markets. Looking back, I realized organizations kept inviting mein for the same reason: They were facing change.
    A new market. A changing customer. A product that needed to find its place. A category being disrupted. A business ready for its next stage of growth. A strategy that looked right on paper but wasn't translating into results. For more than 20 years, I've worked inside those moments.

    My career has taken me from the music business to consumer brands, pharmaceuticals, technology, fashion, cannabis and other highly regulated industries. I've worked with global organizations and entrepreneurial companies, advised leadership teams, built businesses and brands, launched products, developed commercial strategies, created partnership and sales programs, built learning platforms and helped organizations turn strategy into measurable action.

    Along the way, I've contributed to gold-record achievements in music, helped brands and products earn recognition including Brand of the Year and Packaging of the Year, and helped build businesses that achieved top national sales positions.

    It's been an unconventional career.

    That's become one of my greatest advantages.

  • I've seen business from more sides than most people have.

    I've been the executive. The consultant. The strategist. The operator. The client. The builder.

    I've worked B2B and B2C. With early-stage companies and global organizations. In highly regulated industries and categories being reinvented in real time.

    That means I rarely see a problem through only one lens.

    A marketing problem may actually be a commercial problem.

    A sales problem may begin with the customer proposition.

    A brand problem may be an organizational problem.

    The most consequential business problems rarely belong to one department.

    They live at the intersection of business, brand, commercial strategy, customer, organization and execution.

    That's where I do my best work.

    From the music business to international boardrooms.

    Some careers follow a straight line. Mine gave me a much better view.

    I've worked with and for organizations including IBM, Sanofi, British American Tobacco, Coca-Cola, Procter & Gamble, Walmart, Costco, Essilor, Sony Music, Universal Music and Bank of Montreal, alongside entrepreneurial businesses and emerging brands where the challenge wasn't protecting an established position, it was creating one.

    My work has also taken me well beyond North America.

    I've consulted with government and regulatory organizations, including the Malaysian Ministry of Health and Korean regulatory authorities, and provided education to medical and government professionals across Thailand, Korea, Malaysia, Jamaica and South Africa.

    Those experiences fundamentally changed the way I think about strategy.

    Culture changes context. Working internationally has taught me to recognize patterns without assuming that what worked somewhere else will work here.

    Strategy has always been the through-line.

    Industries changed. Markets changed. Job titles changed. Strategy didn't.

    I've launched products and brands. Entered new markets. Built sales and commercial programs. Developed partnership platforms. Created learning systems. Trained organizations. Helped businesses navigate regulation, changing consumer behaviour and category disruption. But the work I've always found most interesting happens before all of that. It's the moment when someone has to decide:

    What are we really trying to solve?

    What has changed that we haven't responded to yet?

    Where should we place the next bet?

    What are we assuming that may no longer be true?

    What aren't we asking?

    Because execution can only be as good as the thinking that precedes it.

    That's ultimately what led to The Question Before the Strategy™.

    A career with a few good stories.

    I've spoken at more than 40 conferences and organizations, with appearances and engagements including Oxford University, Ivey Business School and Loblaw.

    My perspectives have appeared in media including Forbes, Medium and the Montreal Gazette.

    I was recognized among the Top 100 Canadian Professionals in 2020 and nominated for Consultant of the Year in 2021.

    I've trained teams at organizations including IBM and Ogilvy & Mather.

    I've advised in boardrooms, worked with governments, helped navigate some of the world's most tightly regulated industries and contributed to work that has generated significant commercial results.

    And yes, somewhere along the way, there were gold records.

    That range isn't incidental to the work I do today.

    It's the reason I see things differently.

    Business should leave something behind.

    One of the parts of my career I'm particularly proud of has little to do with commercial growth.

    In 2019, I co-founded the Cannabis Education Guild, a social-impact education platform. Through work with Thailand's Labour Protection Network, the initiative has helped educate communities about risks associated with cannabis cultivation and production, including labour protection and potential signs of exploitation.

    It reinforced something I've believed throughout my career:

    What a business builds matters. So does how it builds it.

  • Why Jenn?

    Because I've spent more than 20 years making decisions inside businesses.

    Now I help leaders make the ones that matter most.

    I don't arrive with a predetermined answer or look at your business through a single functional lens.

    I bring cross-industry perspective, international context, commercial experience, operating reality and a willingness to ask the question that may change the conversation.

    Not because I know your business better than you do.

    Because I've learned to see business from more than one side.

    Perspective for the decisions that matter most.